FAQ

 

If you have any other questions, please fill in the questions on the contact form. After receiving your message, we will reply you as soon as possible.

FAQ Categories

                                         Q&A                  

Q1: Can my combination lock be reset?

Q2: How can I get a new key and what does it cost?

Q3: How can I fix a lock that only opens occasionally or is difficult to open?

Q4: How long does it take to receive a replacement lock once my warranty claim has been accepted?

Q5: Is there any way to reset the combination lock back to 0 and assign a new combination?

Q6: I lost the keys for my lock. Is it possible to obtain new keys?

Q7: Product category of Traveling & Luggage and Hardware. What is the height of lock?

The height is only for the lock body. Total height please see the outline dimension drawing or contact us.